PRIVACY POLICY

Last Updated: 24 March 2025

Hausette ("we", "us", "our") values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and disclose your personal data when you visit our website ("Site"), make a purchase, or engage with us in any way. By using our Site and services, you agree to the terms of this Privacy Policy.

1. COLLECTION OF PERSONAL INFORMATION

We collect personal information when you interact with us, including but not limited to:

  • When you browse our website
  • When you place an order
  • When you sign up for our newsletter or promotions
  • When you contact us for customer support
  • When you engage with us on social media

The types of personal information we may collect include:

  • Contact details: Name, email address, phone number, shipping and billing address
  • Order details: Purchase history, payment information (processed securely via third-party payment providers)
  • Account information: Login credentials (if you create an account)
  • Technical data: IP address, browser type, device information, cookies, and tracking data
  • Marketing preferences: Your preferences for receiving communications from us

2. USE OF PERSONAL INFORMATION

We use your personal information to:

  • Process and fulfil your orders
  • Communicate with you regarding your purchases or inquiries
  • Improve our website, services, and customer experience
  • Send marketing emails (only if you have opted in)
  • Detect and prevent fraud or security threats
  • Comply with legal obligations

3. SHARING OF PERSONAL INFORMATION

We do not sell or rent your personal information. However, we may share your information with third parties in the following circumstances:

  • Service providers: Payment processors, shipping companies, email marketing platforms (e.g., Shopify, Klaviyo, Australia Post)
  • Legal compliance: If required by law, government request, or to protect our legal rights
  • Business transfers: If we sell or merge our business, your information may be transferred to the new owners

4. PAYMENT INFORMATION SECURITY

All transactions on our Site are processed through secure third-party payment providers (such as Shopify Payments, PayPal, or Afterpay). We do not store or have access to your full payment details.

5. COOKIES & TRACKING TECHNOLOGIES

We use cookies and tracking technologies to improve your browsing experience, analyze site traffic, and personalize content. By using our Site, you consent to our use of cookies. You can disable cookies in your browser settings, but this may affect website functionality.

6. DIRECT MARKETING & OPT-OUT OPTIONS

If you opt into our marketing emails, we may send you promotions, new product updates, and special offers. You can opt out anytime by:

  • Clicking the "unsubscribe" link in any email
  • Contacting us at [Insert Contact Email]

7. DATA STORAGE & SECURITY

We take reasonable steps to protect your personal information from unauthorized access, loss, or misuse. However, no online transaction is completely secure. You are responsible for maintaining the confidentiality of any account login details.

8. YOUR RIGHTS UNDER AUSTRALIAN PRIVACY LAW

Under the Privacy Act 1988 (Cth), you have the right to:

  • Request access to your personal data
  • Correct any inaccurate or incomplete information
  • Withdraw consent for marketing communications
  • Request deletion of your personal data (subject to legal obligations)

To exercise these rights, please contact us at [Insert Contact Email].

9. INTERNATIONAL DATA TRANSFERS

As we use third-party providers (such as Shopify and Klaviyo), your personal data may be transferred and processed outside Australia. We ensure these providers comply with strict data protection standards.

10. THIRD-PARTY LINKS

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. Please review their policies before providing any personal information.

11. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy occasionally. Any changes will be posted on this page with the updated date.

12. CONTACT US

If you have any questions or concerns about our Privacy Policy, please contact us at:

Hausette
Email: [Insert Contact Email]
Address: [Insert Business Address]

This Privacy Policy is intended to comply with Australian Privacy Law and best practices for online businesses. If you are outside Australia, additional regulations may apply.

Effective Date: 24 March 2025