Hausette Refund Policy

Last Updated: 24 March 2025

We encourage you to choose carefully when purchasing from Hausette, as we do not offer refunds for change of mind.

We gladly offer exchange or store credit on eligible full-priced items returned within 7 days of delivery, provided they are in original condition, unused, and in their original packaging. Please ensure a copy of your invoice is included with your return.

Refunds are only issued for items deemed faulty in accordance with Australian Consumer Law. If you believe your item is faulty, please contact us at hello@hausette.com.au with details and photographs of the fault within 48 hours of receiving your order. We will assess the issue and advise next steps.

Please note:

and are not eligible for return, exchange, or refund

Once your return has been received and assessed, we will be in touch to arrange your exchange or credit.

For any return enquiries, please email us at hello@hausette.com.au.